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Notice regarding the improvement of security features on the Rakuten Global Market website
The Rakuten Global Market website will no longer be accessible to users of older versions of web browsers, smartphones or computers after September 18 (Tue.) 2018.
Please confirm the details below to continue the uninterrupted use of the Rakuten Global Market website.
The Rakuten Global Market website implemented the following measures to improve its internet security.
These measures are to strengthen the security of our customers' information. Thank you for your understanding and cooperation.
End of support for TLS1.0 and TLS1.1 internet communication security protocol
Following the end of support, web browsers, apps and devices that only support up to TLS1.1 security protocol will no longer be able to access any page of the Rakuten Global Market website.
However, newer web browsers or up-to-date web browsers will be able to continue to access the Rakuten Global Market website without issues as before.
Examples of web browsers affected by this implementation are indicated below.
ⅲ Web Browser
Chrome versions prior to 29, Internet Explorer versions prior to 10, Firefox versions prior to 26
ⅲ OS
iOS versions prior to 4, Android versions prior to 4.x
Update your browser to its latest version or try using a different browser.
ⅲ For smartphone users
The website might not be accessible even when using the latest version of your web browser if you are still using an older OS version (prior to iOS4 or prior to Android 4.x).
ⅲ Concerning apps
Please update your apps to their latest version if issues arise.
We are always working to strengthen and improve the security of our website to provide our customers with a safe and worry-free shopping experience. We are sorry for any inconvenience and would like to ask for your understanding. Thank you.
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